Vincent Haywood

AI Operations Engineer

AI and automation delivery across the company's AI transformation programme: specification, build, adoption, governance. Reporting to the SVP Operations. • Production workflow automation in n8n — APIs, error handling, and a commercial calculation pipeline across warehouse, CRM and billing • Internal MCP servers connecting business systems to LLM agents — five in production on Google Cloud Run, read-only with tool allow-lists • Portfolio Cockpit for Customer Success and Account Management (Next.js, Prisma, Postgres), plus a read-only CRM copilot • Run the AI Champions programme and AI-assisted coding training, including hackathons for staff and the executive team • Security programme for staff-built apps: hardened templates, automated review as a PR check, organisation-level branch rules

Founder & Principal Consultant — AI, Automation & Digital

Consultancy helping agencies, entrepreneurs and marketing teams build AI-powered systems that automate repetitive work, without adding headcount. • Build GPT-powered assistants, AI agents and RAG systems, plus automated workflows for content, lead generation and reporting • Run AI and automation audits; deliver literacy workshops and training for non-technical teams • Delivered a full AI transformation plan for a 30-person London media agency, including champions, training, governance and ROI • GDPR, audit trails and risk frameworks for AI in healthcare, finance and e-commerce

Digital Performance Marketing Consultant

Integrating AI and automation into established marketing operations while maintaining data integrity. • Engaged senior teams to implement advanced data models • Consulted on automated cross-channel attribution using Power BI, Tableau and Snowflake • Developed AI-driven customer segmentation and introduced generative AI for analysis

Head of Digital

Built the agency's digital department from scratch, including team structure, service offering and capability. • Implemented automation systems for campaign management, tracking and reporting • Devised and executed integrated digital strategies, including early automation tooling for clients

Head of Digital

Managed global digital campaigns with automated reporting and workflow optimisation. • Introduced early process automation across social and campaign management

Head of Digital

Founded and scaled the digital department. • Implemented automated planning, buying, and reporting systems

Various Roles

Digital Project Manager – Them (London) Account Director – Carat UK (London) Online Campaign Manager – Osiris Trading (South Africa) Web Developer – Cullinan (South Africa)